Delivery, Return & Refund Policy
PROGGAA provides reliable and timely book delivery services to any part of Bangladesh. We believe that readers should get the book they want quickly and safely. We usually try to deliver orders within 2 to 3 working days within Dhaka city. Delivery time to divisional cities and upazilas outside Dhaka can usually be 3 to 7 working days, depending on the courier service and the distance of the destination.
After the order is confirmed, our team completes the book packaging, labeling and courier handover process. Delivery charges are determined based on the weight of the book, total order quantity, destination and selected delivery method. You will see the estimated delivery charges during checkout, so there will be no hidden costs.
It is easier to reach the product quickly if you write the correct and complete address, active mobile number and delivery instructions while placing the order. Delivery may be delayed due to incorrect address or unavailable mobile number. Delivery time may increase slightly in case of Eid, government holidays, natural disasters or courier service disruptions; in such cases, we try to inform you as much as possible.
For any questions regarding delivery, tracking information or special requests, please use our contact page. PROGGAA has long earned the trust of readers through quality books and honest service. Our goal is to make every order a reliable experience, so that you can get selected Islamic, academic and literary books at your fingertips from the comfort of your home.
